Which element defines what kind of workflow triggers a notification to the patient and allows settings to be shared across communication templates?

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The key idea is that the workflow defines how and when a notification is triggered and provides a mechanism to apply the same settings across multiple templates. A communication workflow acts as the orchestrator for notifications: it specifies the trigger events (such as a patient action or a system event), the conditions that must be met, and the routing of the message. By centralizing these rules, the same settings—like sender details, timing, and delivery preferences—can be shared and enforced across different communication templates, ensuring consistent behavior and reducing duplication. In contrast, a communication template only defines what the message says and the placeholders it uses, not when it should fire or how its settings are reused across templates. A Grouper is about grouping patients for targeting, not about notification triggers, and Enterprise Statements relates to billing statements rather than the workflow that drives communications.