Which component defines what message content is included in the notification and the settings for that specific notification?

• A. System Batch
• B. Communication Template
• C. Enterprise Statements
• D. HST

Answer: (B)

The message content and its settings are defined by a communication template. This template acts as a reusable blueprint for a notification, specifying what the message says (subject, body, formatting), which channel to use (email, SMS, etc.), who should receive it, and any dynamic fields or variables that get filled in for each event or recipient. Using a communication template ensures consistent, customizable notifications across different situations and audiences, while keeping the actual content separate from the logic that triggers the notification.

System Batch is about running scheduled or bulk processing tasks, not defining what a notification says or how it’s configured. Enterprise Statements refer to the actual documents sent to customers, not the mechanism for crafting or configuring the notification message. HST is a tax and not related to notification content or settings.